COVID-19 Crisis Management


Stay up to date: 

  • The Santa Clara County Public Health Department COVID-19 website is frequently updated with guidance for workplaces, travel, schools, high risk populations, and gatherings. Check the County website for more information. Health Department updates are also available through Facebook, Instagram, and Twitter. 

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County of Santa Clara Resources:

  • Unemployment Insurance and Disability Insurance Claims

The County of Santa Clara Office of Labor Standards Enforcement and the Fair Workplace Collaborative offers free attorney-staffed advice lines at 1 (866) 870-7725 to help workers determine eligibility and apply for Unemployment Insurance and Disability Insurance claims.


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City of San Jose Resources:

  • Small Business Assistance FAQ's

There's a lot of interest in Small Business Administration loans to help small companies and nonprofits weather the storm of COVID-19. Office of Economic Development,Vic Farlie put together a handy FAQ on the subject.  

  • San Jose Water Suspending Water Shutoffs due to Non-Payment

During this time, San Jose Water is also suspending water shutoffs for non-payment and offering additional protections to customers who may be impacted by COVID-19.  Further information is available at www.sjwater.com.

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State of California Resources:

  • Free Business Coaching

Avoid layoffs and closures here: https://www.edd.ca.gov/pdf_pub_ctr/de8714rrb.pdf

  • Health & Safety of your Workplace

Read CAL/OSHA Guidelines on protecting your workers in the workplace from COVID-19: https://www.dir.ca.gov/dosh/coronavirus/Health-Care-General-Industry.html

  • Loans

Businesses with 750 employees or less may access loans from the State’s Small Business Finance Center (SBFC): https://www.ibank.ca.gov/small-business-finance-center/

  • Tax Assistance

Employers may request a 60 day-extension of time from the Employment Development Department (EDD) within 60 days of any delinquent payment

https://www.edd.ca.gov/about_edd/coronavirus-2019.htm

  • Unemployment Insurance

Employers can apply for the Unemployment Insurance (UI) Work Sharing Program if reduced production, services or other conditions cause layoffs:

https://www.edd.ca.gov/unemployment/Work_Sharing_Program.htm

  • Sick or Quarantined

If you’re unable to work due to having or being exposed to COVID-19 (certified by a medical professional), you can file a Disability Insurance (DI) claim. Benefit amounts are approximately 60-70 percent of wages (depending on income) and range from $50-$1,300 a week.

The Governor’s Executive Order waives the one-week unpaid waiting period, so you can collect DI benefits for the first week you are out of work. If you are eligible, the EDD processes and issues payments within a few weeks of receiving a claim. For guidance on the disease, visit the California Department of Public Health website.

  • Caregiving

If you’re unable to work because you are caring for an ill or quarantined family member with COVID-19 (certified by a medical professional), you can file a Paid Family Leave (PFL) claim. Benefit amounts are approximately 60-70 percent of wages (depending on income) and range from $50-$1,300 a week. If you are eligible, the EDD processes and issues payments within a few weeks of receiving a claim.

  • Reduced Work Hours

Employers experiencing a slowdown in their businesses or services as a result of the coronavirus impact on the economy may apply for the UI Work Sharing Program. This program allows employers to seek an alternative to layoffs. Visit Work Sharing Program to learn more about its benefits for employers and employees, and how to apply.

  • Potential Closure or Layoffs

Employers planning a closure or major layoffs as a result of the coronavirus can get help through the Rapid Response program. For more information, refer to the Rapid Response Services for Businesses Fact Sheet (DE 87144RRB) (PDF) or contact your local America’s Job Center of CaliforniaSM.


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Federal Resources for Employers:

  • Loans for Small Businesses (SBA)

The Small Business Administration has announced that California small businesses are eligible to apply for direct SBA loans.  Congress is considering providing a special loan program through the banks; however, that is not yet finalized.  For now, all businesses seeking a loan need to apply directly to the SBA.

Applicants may apply online, receive additional disaster assistance information and download applications at https://disasterloan.sba.gov/ela

Applicants may also call SBA’s Customer Service Center at (800) 659-2955 or email disastercustomerservice@sba.gov for more information on SBA disaster assistance. Individuals who are deaf or hard‑of‑hearing may call (800) 877-8339. Completed applications should be mailed to U.S. Small Business Administration, Processing and Disbursement Center, 14925 Kingsport Road, Fort Worth, TX  76155.

Businessownerspace.com is partnering with AnewAmerica, MBDA, SBDC, and SCORE to help prepare loan paperwork. Additional information about the loans is available from the SBA. 



  • IRS Resources for Employers

The IRS has set up a special section to help taxpayers and businesses affected by COVID-19. The page will be updated as new programs are made available. Learn more here.


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